Mountain Scales, Inc. (“Mountain Scales,” “we,” “us”) respects your privacy. This policy explains what information we collect when you visit mountainscales.com, how we use it, and the choices you have.
Information you give us
When you fill out a contact or quote form, we collect the information you enter, such as your name, email address, phone number and message. We use it only to respond to you, provide quotes, sales, calibration and service, and keep a record of our conversation.
Information collected automatically
- Cookies. We use a small number of cookies. Necessary cookies make the site work and remember your cookie choices. Analytics cookies (Jetpack Stats) help us understand how the site is used, and are set only if you allow them. See our Cookie Policy for the full list.
- Hosting and security. Our web host (GoDaddy) and our security service (MalCare) process technical information such as your IP address, browser type and the pages you request, to deliver the site, measure its performance and protect it from attacks.
- Spam protection. Form submissions and comments may be checked by Akismet (Automattic) to filter spam.
- Google reviews. Our reviews section shows Google reviews and reviewer profile pictures, which your browser loads from Google.
How we share information
We do not sell your personal information. We share it only with service providers that help us run the website and our business (such as hosting, email delivery, analytics and spam protection), when the law requires it, or to protect our rights and safety.
Your choices and rights
- You can accept, reject or change your cookie choices at any time with the cookie icon at the bottom of every page.
- You can opt out of the sale or sharing of your personal information with the “Do Not Sell or Share My Personal Information” link. We also honor the Global Privacy Control (GPC) signal from your browser.
- Depending on where you live, you may have the right to know what personal information we hold about you, to correct it or to have it deleted. To make a request, contact us using the details below. We will not treat you differently for using these rights.
How long we keep information
We keep contact form messages for as long as we need them to serve you and for our business records. Your cookie choices are kept for up to 12 months.
Children
This website is for businesses and adults. We do not knowingly collect information from children under 13.
Contact us
Mountain Scales, Inc.
12445 E. 39th Ave., Suite 410
Denver, CO 80239
Phone: 1-800-783-8348
Email: office@mountainscales.com
Or send us a message on our Contact Us page.
Changes to this policy
We may update this policy from time to time. The date below shows when it was last updated.
Last updated: November 4, 2026